FAQ

  • What is Bad Debt?

Bad debt is an expense that a business incurs once the repayment of credit previously extended to a customer is estimated to be uncollectible and is thus recorded as a charge-off.

 

  • Is Bad Debt recoverable?

Payment can still be made after the debt is written off, making it a bad debt recovery. Bad debt recovery is usually carried out by first-party or third-party collection agencies, but it can also be performed by debt buyers. All debt collection agents use a wide range of recovery methods and tools to successfully collect behind amounts.

 

  • What are your consultation charges?

We provide FREE CONSULTATION for all your bad debt-related problems and the means to recover the same.

 

  • How do you start your work in the recovery of old dues?

The expertise and innovative ways we use in convincing the parties to clear the dues amicably. We communicate with debtors through Letters, Emails, Tele-Calling, personal visits, Demand Notices etc. Normally all these processes will be completed within 1 month to 3 months’ time and start getting payments.

 

  • How do you reach the debtors?

After receipt of the Authorization letter from our clients, we start communicating to the debtors through tele calling, Email, Letters and personal visits if required or joint visits in case the situation demand.

 

  • What are your charges?

Charges are based on how long the pending payment is there, and the case difficulty and information availability etc multiple factors decide the charges. However, you may directly discuss the charges after you explain the case in detail.

 

  • Without Purchase Order, or Work Order will you take up the process for recovery?

Yes, PO / WO are not mandatory in all the cases. However, at least the invoice must be there or some other legal document like an agreement copy that shows the money due to you is legal.

 

  • How much time do you take to recover the dues that were handed over to you?

Anywhere between a minimum of 1 week to 3 months in soft cases and other hard cases, little extra time may be required.

 

  • What kind of debtors do you handle?

All kinds of debtors from 0 Days -3 years-long outstanding payments with Purchase Order, Work Order etc., However, an Invoice is a mandatory document to provide us to initiate the works.  For some major cases, more than 3 years also take up depending on the probability to work on it if suits

 

  • Do you provide Business Risk Management solutions and Corporate Legal Advisory services?

Yes- We provide if the client is interested in onboard us in their company team on a regular basis

 

  • What are the other services that you offer other than those listed above?

We also offer the debtor’s whereabouts, finding investors under Sarfaesi Act 2022 and many more.